Can’t Delete Email Account from Outlook

Outlook, Microsoft’s flagship email client, is renowned for its user-friendly interface and robust features. However, some users have recently reported the “can’t delete email account from Outlook” issue. This article delves deep into this challenge, offering solutions, insights, and a comprehensive guide to help users navigate this predicament.


Microsoft Outlook, a cornerstone in the professional world, has been the go-to email client for millions worldwide. Yet, amidst its vast array of features, some users have encountered a seemingly simple yet perplexing issue: the inability to delete email accounts. This guide aims to demystify this problem, providing actionable steps and insights.

Can't Delete Email Account from Outlook
Can’t Delete Email Account from Outlook

Understanding the Issue

Software Bugs

Occasional glitches or bugs in the software might prevent users from deleting email accounts, even when following the standard procedure.

Profile Corruption

A corrupted Outlook profile can hinder various functions, including the ability to remove email accounts.

Server Restrictions

In some corporate environments, server-side restrictions might prevent changes to email account settings.

Steps to Delete an Email Account in Outlook

  • Restart Outlook: A simple restart can often resolve minor software glitches.
  • Update Outlook: Ensure you’re using the latest version. Microsoft frequently releases patches for known issues.
  • Navigate to Account Settings: Go to “File” > “Account Settings” > “Account Settings”. Select the email account you wish to delete, click “Remove”, and confirm.
  • Contact Microsoft Support: If the problem persists, consider reaching out to Microsoft’s official support.

Alternative Solutions

Create a New Profile

If a corrupted profile is the culprit, creating a new Outlook profile and setting it as default might resolve the issue.

Use Safe Mode

Starting Outlook in Safe Mode can help bypass any third-party plugins or add-ins that might be causing the problem.

Frequently Asked Questions

Will deleting an email account from Outlook erase all my emails?

No, deleting an email account from Outlook will only remove the account settings from the application. The emails remain on the server and can be accessed from other devices or applications.

Can I re-add an email account after deleting it from Outlook?

Absolutely! You can always re-add an email account to Outlook by navigating to “File” > “Add Account”.

Why don’t I see the “Remove” option in Account Settings?

If the “Remove” option is missing, it’s possible that there are server-side restrictions, especially in corporate environments, or the profile might be corrupted.


The “can’t delete email account from Outlook” issue, while frustrating, is often solvable with the right approach and understanding. Microsoft’s commitment to user experience ensures that such challenges are addressed in subsequent updates. However, until an official fix is available, the above steps can serve as a reliable guide.

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