How to Delete Betterhelp Account

Unquestionably, online therapy platforms like BetterHelp have revolutionized the mental health landscape by making therapy accessible, flexible, and affordable. However, you may come to a point where you need to know how to delete a BetterHelp account. It might be due to personal reasons, financial circumstances, or because you’ve found an alternative therapy platform. Regardless of your reasons, this comprehensive guide aims to give you a clear and concise understanding of navigating this process.

Understanding BetterHelp

To begin with, let’s shed some light on what BetterHelp is. BetterHelp is an online therapy platform that connects users with licensed therapists for scheduled sessions via messages, live chat, phone calls, or video calls. The platform has risen to prominence due to its convenience, cost-effectiveness, and service quality. Now, let’s explore the process of deleting your BetterHelp account.

How to Delete Betterhelp Account Easily
How to Delete Betterhelp Account Easily

Deleting Your BetterHelp Account: A Step-by-Step Guide

The process of deleting your BetterHelp account is straightforward but irreversible. Therefore, ensuring you’re making an informed decision before proceeding is essential. Here is a detailed step-by-step guide:

  • Step 1: Open the BetterHelp website and log into your account.
  • Step 2: Click on the profile icon at your account page’s top right corner.
  • Step 3: From the dropdown menu, select ‘Account Settings.’
  • Step 4: Scroll down to the ‘Account Status’ section.
  • Step 5: Click on ‘Deactivate Account.’
  • Step 6: Follow the on-screen prompts to finalize the process.


Once you’ve deactivated your account, you will no longer have access to the platform or its services, and all your data will be permanently erased.

What Happens After Deleting Your BetterHelp Account?

After successfully deleting your BetterHelp account, you will lose access to the platform and all its services, including your therapy history. Your data will be permanently deleted, and you won’t be able to reactivate or retrieve any information tied to your account.

Frequently Asked Questions (FAQs)

Can I reactivate my BetterHelp account after deletion?

No, once a BetterHelp account is deleted, the action is irreversible, and you cannot reactivate the account.

Can I still access my therapy history after deleting my account?

No, upon deletion of your account, all your therapy history and personal data are permanently erased from the BetterHelp servers.

Can I create a new BetterHelp account after deleting my old one?

Yes, you can create a new account with BetterHelp after deleting your old one. However, it will be a new account without your previous data.


In conclusion, deleting a BetterHelp account is pretty simple. However, due to the irreversible nature of this action, it’s crucial to make sure you’ve carefully considered your decision. Remember, once your account is deleted, you will lose access to your therapy history and all other personal data associated with your account. We hope this guide has provided a clear and easy-to-follow explanation of how to delete your BetterHelp account.

Leave a Comment