How to Delete CVS Account

CVS is a well-known pharmacy and retail chain that offers customers various services, including an online platform for managing prescriptions, refilling orders, and accessing multiple deals and rewards. However, there might come a time when you no longer require these services and wish to delete your CVS account. In this article, we’ll walk you through the process of deleting your CVS account step-by-step, discuss frequently asked questions related to account deletion, and conclude with a summary. So, let’s dive in!

Step-by-Step Guide to Delete Your CVS Account

How to Delete CVS Account
How to Delete CVS Account

Unfortunately, CVS does not provide an automated way to delete your account through its website or app. Instead, you must contact their customer support team to request account deletion. Follow these steps to delete your CVS account:

  1. Contact CVS Customer Support: To request account deletion, you’ll need to contact the CVS customer support team. You can do this by visiting their Contact Us page.
  2. Select the Appropriate Category: On the Contact Us page, you’ll find a dropdown menu labeled “What can we help you with?” Choose the “ Account” option to ensure your request is directed to the appropriate team.
  3. Provide Your Account Information: In the message box, clearly state that you wish to delete your CVS account. Include your full name, the email address associated with the account, and your CVS ExtraCare number (if available). This information will help the support team locate and verify your account.
  4. Submit Your Request: After providing the necessary information, click the “Submit” button to send your account deletion request to CVS’s customer support team.
  5. Wait for a Response: You should receive an email confirmation that your request has been received. It may take a few days for the customer support team to process your request and delete your account. Once your account has been deleted, you’ll receive a confirmation email.

Frequently Asked Questions

What happens to my ExtraCare rewards and points when I delete my account?

Deleting your CVS account will permanently lose any accumulated ExtraCare rewards, points, or unused coupon savings. If you have any great tips or issues, it’s recommended to use them before requesting account deletion.

Can I reactivate my CVS account after deletion?

No, it cannot be reactivated once your CVS account is deleted. To use CVS’s services again, you must create a new account.

Will my prescription history be deleted along with my account?

Yes, deleting your CVS account will also delete your prescription history. If you’d like to retain a record of your past prescriptions, it’s recommended to download or print your prescription history before requesting account deletion.

Can I delete my account through the CVS app?

Account deletion requests must be submitted through the CVS website’s Contact Us page, as outlined in the step-by-step guide above.


Deleting your CVS account involves contacting their customer support team and providing the necessary information to locate and verify your account. Following the step-by-step guide provided in this article will ensure a smooth account deletion experience. However, it’s essential to remember that deleting your account permanently loses accumulated ExtraCare rewards, points, and prescription history. If you decide that you want to use CVS’s services again in the future, you will need to create a new account. By understanding the process and weighing the consequences, you can make an informed decision about whether or not to delete your CVS account.

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