How to Delete Xfinity Account

Discovering how to delete an Xfinity account is crucial when you end your relationship with this all-encompassing platform. Xfinity, from Comcast, provides consumers with cable television, internet, telephone, and wireless services. However, you might terminate your services for various reasons, such as finding a new provider or moving to a location without Xfinity coverage. This guide will assist you in successfully navigating the process of deleting your Xfinity account.

About Xfinity

Before we delve into the account deletion process, it’s essential to have a basic understanding of what Xfinity is. Xfinity is a trading name of Comcast Cable Communications, LLC, a subsidiary of the Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. The need to delete an Xfinity account can arise due to various circumstances, and this guide will provide clear instructions.

Deleting Your Xfinity Account: A Step-by-Step Guide

Unlike many other online platforms, deleting your Xfinity account isn’t as simple as clicking a button in your account settings. It’s a process that requires contacting customer service and possibly dealing with equipment returns if you have rented equipment from Xfinity. Here are the steps you need to follow:

  • Step 1: Contact Xfinity Customer Service by calling 1-800-XFINITY (1-800-934-6489).
  • Step 2: Request a cancellation of your services.
  • Step 3: If you have rented any equipment (such as a router or cable box) from Xfinity, you must return it to avoid additional fees. Comcast provides a few methods for returning rented equipment, including bringing it to a local Comcast Service Center or Xfinity Store, shipping it back using a prepaid UPS shipping kit they provide, or returning it to a UPS Store location.
How to Delete Xfinity Account Easily
How to Delete Xfinity Account Easily


Deleting your Xfinity account will result in the termination of all your Xfinity services. Make sure to back up or export any needed data before you proceed with this process.

What Happens After Deleting Your Xfinity Account?

After successfully deleting your Xfinity account, you’ll lose access to all Xfinity services tied to your account, including Xfinity TV, Xfinity Internet, Xfinity Voice, and Xfinity Home. This also means you will lose any email accounts provided by Xfinity, along with all data associated with those accounts.

Frequently Asked Questions (FAQs)

Can I recover my Xfinity account after deletion?

You cannot recover your Xfinity account once you’ve deleted t. The cancellation is permanent; you will lose all associated services and data.

What happens to my Xfinity email after account deletion?

After deleting your Xfinity account, your Xfinity email account will be deactivated, and you’ll lose all your emails and data associated with that account.

Can I delete my Xfinity account online?

No, as of my last update in September 2021, Xfinity does not provide an online option to delete your account. You need to call their customer service to cancel your account.


In summary, deleting an Xfinity account involves more than just a few clicks. It’s a process that involves communicating with customer service and possibly returning rented equipment. Ensure you have a backup of any critical data or emails before proceeding with the deletion. This guide aims to provide a straightforward solution for deleting an Xfinity account. However, consider all implications before finalizing your decision, as the deletion is irreversible.

Leave a Comment